DI LARA / CUSTOMER CARE

Product Safety & Installation

Plan your space, prepare your installation and use heat and cold systems responsibly.

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BEFORE INSTALLATIONPlan the spaceCheck dimensions, floor load, drainage and ventilation.
SAFE OPERATIONFollow the manualUse suitable electrical protection and safe heat and cold practices.

Last updated: October 3, 2026

DI LARA wellness products can involve heat, cold exposure, electricity, water and substantial filled weights. Proper installation and use matter.

Site planning

Before delivery, confirm product dimensions, route-to-placement dimensions, floor loading, level support, ventilation, drainage, electrical requirements and any plumbing requirements. Large products can require professional site preparation.

Electrical work

Electrical connections must follow the product's specifications and applicable electrical codes. Where a dedicated circuit, GFCI protection or licensed electrician is required, do not operate the product until those requirements have been satisfied.

Water systems

Use the recommended water treatment, filtration and cleaning procedures. Never operate pumps, chillers or heating equipment outside the conditions stated in the product manual.

Heat exposure

Saunas and hot-water systems expose users to elevated temperatures. Hydrate appropriately, follow time and temperature guidance, and exit immediately if you feel faint, unwell or unusually uncomfortable.

Cold exposure

Cold-water immersion creates a strong physiological response. Enter and exit carefully, avoid unsafe breath-holding practices in water, and follow the product instructions. People with medical conditions, pregnancy, cardiovascular concerns or uncertainty about heat or cold exposure should obtain individualized guidance from a qualified healthcare professional before use.

Children and supervision

Products should not be used by children without appropriate adult supervision and should be secured when not in use where relevant. Follow all product-specific safety guidance.

Installation services

Unless expressly included in the purchased service, DI LARA does not assume responsibility for site construction, structural engineering, electrical work, plumbing, lifting or installation performed by third parties.

Always follow the product manual and applicable local building and safety requirements.

DI LARA CUSTOMER CARE

Thoughtful support. Beyond the purchase.

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